Please read these terms and conditions carefully before using this website.
What’s in these terms?
These terms tell you the rules for using our website platform.quilter.com.
Click on the links below to go straight to more information on each area:
- Who we are and how to contact us
- By using our website you accept these terms
- There are other terms that may apply to you
- We may make changes to these terms
- We may make changes to our website
- We may suspend or withdraw our website
- Our website is only for users in the UK
- Access to our website and keeping your account details safe
- How you may use material on our website
- Do not rely on information on our website
- Product availability, advice, taxation
- We are not responsible for websites we link to
- User-generated content is not approved by us
- Our responsibility for loss or damage suffered by you
- Information about you and your visits to our website
- Uploading content to our website
- Rights you are giving us to use material you upload
- We are not responsible for viruses and you must not introduce them
- Rules about linking to our website
- Which country’s laws apply to any disputes?
- Our trade marks are registered
Who we are and how to contact us
platform.quilter.com is a website operated by Quilter Business Services Limited. We are registered in England and Wales under company number 01579311 and have our registered office at Senator House, 85 Queen Victoria Street, London, EC4V 4AB. Our VAT number is 386 1301 59.
By using our website you accept these terms
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
- Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our website. When using our website, you must comply with this Acceptable Use Policy.
We may make changes to these terms
If you continue to use our website after any changes, this means you agree to be bound by the modified Terms of Website Use.
We may make changes to our website
We may suspend or withdraw our website
Our website is made available free of charge.
Access to our website is permitted on a temporary basis. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Our website is only for users in the uk
Access to our website and keeping your account details safe
You are responsible for making all arrangements necessary for you to have access to our website.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
How you may use material on our website
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
Do not rely on information on our website
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.
Product availability, advice, taxation
The information contained on our website does not constitute a distribution, an offer to sell or the solicitation of an offer to buy. Some products detailed on our website are only available to persons in certain named countries.
If you are accessing this website outside the UK, UK or your local legislation may not permit us to offer products for you in your own country. Please check with your financial adviser as to whether such products are available in the country in which you are resident.
We do not offer investment advice on the merits or suitability of our products and no information contained within our website should be construed as such.
You are advised that, in the UK, our products are only available upon the recommendation of a financial adviser, and you must consult such an adviser in order to apply for any product.
While we believe this interpretation is correct, we can give no guarantee that tax reliefs and the tax treatment of funds will remain the same in the future. The value of any tax reliefs will depend on individual financial circumstances and the country of residence. If you are in any doubt, you are advised to consult your financial adviser.
We are not responsible for websites we link to
Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
User-generated content is not approved by us
This website may include information and materials uploaded by other users of the website, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us.
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
The Internet is by its nature an unreliable medium. Consequently you accept that our website is offered on an ‘as is basis’ and ‘as available basis’. Whilst we take all reasonable steps to ensure that our website is properly functioning at all times, we do not warrant that our website will be un-interrupted, timely, secure or error free, that defects will be corrected or that our website or the server that makes it available are free of software viruses or bugs or other defects.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
If you are a business user:
- We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.
- We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
○ use of, or inability to use, our website; or
○ use of or reliance on any content displayed on our website.
- In particular, we will not be liable for:
○ loss of profits, sales, business, or revenue;
○ business interruption;
○ loss of anticipated savings;
○ loss of business opportunity, goodwill or reputation; or
○ any indirect or consequential loss or damage.
If you are a consumer user:
- Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
Information about you and your visits to our website
Uploading content to our website
Whenever you make use of a feature that allows you to upload content to our website, or to make contact with other users of our website, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our website a limited licence to use, store and copy that content and to distribute and make it available to third parties.
By uploading content to our website you warrant that you have the right to make it available to us, the content is not defamatory and the content does not infringe any law or rights or interests of any 3rd party in any country of the world, in particular that the content does not plagiarise or infringe on the rights of third parties including copyright, trade mark, trade secret, privacy, personal publicity or proprietary rights in accordance with our Acceptable Use Policy.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
You are solely responsible for securing and backing up your content.
Rights you are giving us to use material you upload
When you upload or post content to our website, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, distribute, and display that user-generated content in connection with the service provided by the website.
By submitting your comments, photos, and videos you agree that we are able to use these in company presentations and reports, though we will not disclose any of your personal contact details in doing so.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, malware such as viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.
Rules about linking to our website
You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our website in any website that is not owned by you.
Our website must not be framed on any other site.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to link to or make any use of content on our website other than that set out above, please contact email@example.com.
Which country’s laws apply to any disputes?
This website contains names and logos which are trademarks of Quilter group of companies. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under How you may use material on our site. Any use of any of these names and logos without authorisation from Quilter or in accordance with these terms will constitute an infringement of those trademarks and is forbidden.