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Contact us

Now more than ever, we're working hard to prioritise customers with urgent or complex queries. That's why we're asking our supportive customers to resolve their queries using their online account.

How can we help?

If you need to send us an instruction you can do so electronically or via email using the links below. Alternatively, if you would like to speak to us about your query, you can call us using the numbers below.

Customer Service Centre

Lines are open 8:30am to 5:30pm, Monday to Friday.

Quilter
PO Box 10994
WIGSTON
LE18 9JB

Contact us from abroad

If you're calling us from outside the UK, contact us on the following number:

Lines open from 8:30am to 5:30pm UK local time, Monday to Friday.

Please be aware that calls and electronic communications may be recorded for monitoring, regulatory and training purposes and records are available for at least five years.